UK Trade Customers

All first orders we ask for payment on proforma invoice and then customers can open an account with us by submitting our completed form. Orders can be made by email, telephone or our local Agent.

Trade Information

• There is no minimum order.
• All orders over £125.00 are delivered free of charge, orders below are charged @ £7.00 (UK only)
• All cards are supplied in packs of six

Terms and Conditions

Conditions

• These conditions apply to all contracts for sale of goods by us to you and shall be deemed to supersede and exclude all other terms and conditions including any which you may seek to apply under any purchase order or similar document.
• Once you have accepted delivery of the goods, your acceptance of these conditions will be deemed to have occurred.

Payment

• We accept payment by cheque and electronic transfer to Dipingo Design.
• We may agree a credit account with you, in which case payment is due no later than 30 days after the invoice date or otherwise agreed in writing. The terms of a credit account may be varied at any time.
• Should you pay late, we reserve the right to charge you interest at the rate set by The Late Payment of Commercial Debts (Interest) Act 1998, to accrue from the invoice date.
• Any additional costs incurred by us in collecting a late payment, including administrative and other costs incurred in taking legal proceedings, will be charged to you.

Risk

• The goods are at your risk from time of delivery.
• You must immediately inspect the goods for damage and/or shortfall. Should either have occurred you must make a record of the carrier's delivery note and it is your responsibility to inform us within 48 hours of delivery. We cannot accept liability for goods lost in transit unless we are notified with 7 days from their expected delivery date.

Title

• Until all amounts due to us have been paid, all goods supplied by us remain our property.
• You may not sell these goods if we notify you in writing that this right has been revoked by us or if you have become insolvent. You must then grant us permission to enter any premises where the goods may be stored and allow us to remove them.
• You must notify us immediately in writing should you become insolvent.
• We have the right to take legal proceedings to recover the price of the goods supplied should you not pay us by the due date.

Returns

Returns are only permitted if:
• the goods have been damaged prior or during delivery;
• the goods are in perfect condition but the return of them has been agreed with us in writing; and
• the goods are in perfect condition upon receipt at our warehouse. Any cost of returning the goods to perfect condition will be charged to you.

Warranties

We warrant that:
• the goods comply with any published description although we reserve the right to use where reasonable alternative envelope colours and packaging materials.
• in the exceptional circumstances that defective goods are supplied you must notify us in writing as soon as possible. We will either replace the goods or refund the price.

Additional Work

If we make any changes to or add value to any of our products in accordance with your instructions, you must:
• ensure that your specifications are accurate;
• indemnify us against any claim made by a third party as a result of your specifications for such additional work.
By agreeing to such additional work, we do not waive any copyright or intellectual property rights.

Cancellation

If your order is cancelled for any reason, we may ask you to pay us for costs incurred by us to enable us to fulfil this order. We may cancel the order if:
• any payment due to us becomes overdue;
• you are insolvent;

Force Majeure

• If due to circumstances beyond our control we are unable to supply you or the cost of supplying you would be deemed unreasonable, we may cancel your order without liability.
• These circumstances may include accident, explosion, fire, transport delays, strike and acts of God.